Privacy Policy

This Privacy Policy sets out the approach we at Q CLEAN take in relation to the treatment of personal Information. It includes information on how we collect, use and store your personal Information. It also covers how long we hold it for, if it will be shared with others and changes to this policy.

What Information Will Be Collected?

We collect personal information such as your name and more if you are an employee of Q CLEAN. We collect professional information such as your name, actual and postal address, email address and telephone number(s).

How Will Your Information Be Collected?

Your information may be collected via methods such as Australia Post, telephone (including SMS), facsimile, email and securely online through our website.

How Will Your Information Be Used?

Your information will only be used for the purposes of providing specific products and services you have requested and products and services managed by Q CLEAN that we believe may be of benefit to you. We will not use your information for any other purpose without your consent.

Where And How Will Your Information Be Stored?

Your information may be stored in various locations and in various forms such as on-site (our office) in electronic form secured by physical and electronic security measures including back-up containment containers and paper form secured by physical measures. Additionally, off-site (servers) in electronic form secured by physical and electronic security measures.

How Long Will Your Information Be Kept?

Your information will be kept for the term of interaction with Q CLEAN otherwise for only as long as you have requested we keep your information. Additionally, due to Australian Taxation Office regulations all historical financial information about you and / or your business will be kept for 5 years from date of cessation.

Will Your Information Be Shared With Others?

Only information necessary for the delivery of products and services will be shared with other selected parties including but not limited to our cleaners, speciality cleaners and product suppliers. Additionally, when required our accountants, solicitors, selected collection agencies, the Australian Government and insurance agencies.

Changes To Our Privacy Policy

This Privacy Policy may change from time to time. Please review this page regularly to keep up-to-date with our privacy policy.

How Can You Contact Us?

If you have any concerns about providing the information requested or if you want to access the information we hold about you please contact us.

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